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Deuyo Reviews: Is Deuyo a Scam? Must Read This Before You Order

By Panj Products - Last Updated: November 10, 2022 - 52 Reviews

Every day, we hear about people who have been duped. Some of them are ranting about how a brand promised to deliver them something, but they ended up receiving the exact opposite, or something of extremely poor quality. Sometimes people do not even receive anything despite paying 100% in advance.

We’re glad that you are doing yourself a favor by researching brands that you wish to purchase from so that you do not end up falling prey to such scams.

This article talks about the latest trending brand on Instagram and Facebook, Deuyo. Read along to find out what the brand is about, what the customers think of it, and whether it is a scam or a legitimate brand.

Table of contents

What is Deuyo
Is Deuyo legit
Deuyo Reviews
Pros and Cons
Final Conclusion

What is Deuyo About?

Deuyo, as the brand describes, is a leading fashion brand that commits to providing an exquisite clothing range for all women, ensuring comfort and uplifting confidence.

They deal with all kinds of women’s apparel ranging from summer-friendly tops to winder cardigans and sweaters, dresses to wear on the beach to formal office wear clothing, basic t-shirts and loungewear to party wear shimmer and glitter.

The website is offering up to 40% of on all items and is also offering free shipping worldwide on all orders above $79.

Is Deuyo legitimate or a scam? How can we say that?

The website is well-designed and excellently maintained. Each product has multiple pictures as well as a detailed description, followed by a size chart. Even the reviews that have great things to say about the product by the customers corresponding to that article are visible.

There is no way you can detect if the website is a scam or not because everything apparent makes it look like any professional brand.

However, after digging deep into the statistics, we figured out that the domain was created just a couple of months ago. The website is new and has a low trust index and a low Alexa ranking. This is where the website starts losing its credibility.

Even though all the information regarding its privacy policy, terms of service, shipping, cancellation, exchange, returns, and refunds are mentioned, the poor customer service doesn’t let you avail of any of these.

The website states that the brand is based in the United States of America but the address mentioned on the website is of a place in the United Kingdom. Moreover, a similar address has been used by many fraudulent online stores. Moreover, a lot of content has been plagiarized from various sites.

The number mentioned on the website is invalid, adding more suspicion to the brand.

Deuyo has an active social media presence on Facebook and Instagram. The pages are being updated regularly, and customer queries are being responded to in time.

However, the WHOIS address of the website is also nowhere to be found, so you cannot hold anyone accountable in case you get scammed.

Deuyo Reviews: What do the customers think about the brand?

Surprisingly, all the reviews on the Deuyo website for every article that they have on sale have an absolute 5-star rating.

All the customers have great things to say about the Deuyo products. They find the clothes extremely cute and mention that wherever they wore them, people just couldn’t stop complimenting them.

Moreover, the customers commented that the quality of the fabric was amazing. The summer dresses were summer-friendly and the winter yarn was warm enough, perfect for the weather. A lot of the comments said how the fitting was perfect, which was indeed the best part.

On trust pilot, we were able to find one negative review. The review said that out of 5, only two dresses were satisfactory. Even after sending out countless emails, there was no reply from customer support to proceed with the exchange or returns.

Pros and Cons

Don’t have the time to read paragraphs. Scroll over the pros and cons to have an idea about what Deuyo has to offer and at what cost.

PROS:

Active social media presence on both Facebook and Instagram
40% of sitewide
Multiple payment options are available
Positive customer reviews on their website
A huge variety of clothes to choose from

CONS:

New website
Low trust index
Low Alexa ranking
Plagiarized pictures and content
Invalid address
Invalid Phone number
High prices even after discounts

CHECK PRICE HERE

Final Conclusion

While many people see Deuyo as the next hub of fashion, based on the articles they advertise, our opinions differ greatly. Using plagiarized content and making a fool out of customers worldwide, Deuyo is a fraud women’s fashion brand and we would not recommend anyone to waste their time and money here.

5 /5

Based on 1 rating

Reviewed by 1 user

- by: Rose Nied
- 8 months ago
DO NOT BUY FROM THIS COMPANY!

I purchased three items. Received a package that had Chinese label with a US label over it (I thought it was made in US) Two of three were not as described on website .($79.97) I have emailed, as there is no phone number, regarding getting my $ back from the. First. they asked if $30 would be acceptable. I replied no only 79.97; then I get a second offer for $50; then $75 then an official offer on PayPal for $70. They refuse to send a return label back and still will not in writing which of the amount they are returning to me if I return the items with a tracking number. Not as described on websites
- by: Donna B
- 1 year ago
DO NOT BUT ANYTHING FROM THIS COMPANY!!!
I ordered $175 worth of shirts/a dress.
First, over 2 weeks after placing the order, I contacted them because I hadn’t received any shipping notification. They said, “1 of the items is on back order. Would you like us to go ahead & ship the rest?” I said yes. A couple weeks later I finally got the other items (they said they refunded for the no-longer-available item, but I never actually received the refund). Even though I followed their size charts, everything was too small. The dress was supposed to have a sparkly weave thru it, but in person it was just an ugly light brown color in the pattern. Nothing at all like was shown online (and I even went back online to look again). I went round & round with them trying to send them back to get larger sizes & was offered a ridiculous small amount instead to “just keep them” & finally after a few weeks got an address in Dubai to mail them all back. I paid $66.35 to mail them. I couple months later I contacted the post office to find out what happened to it, as I still had not received a refund. Yesterday, I got the package back from Dubai- it was UNCLAIMED!!! So I called my credit card company to dispute the charge. Because it has been so long since the order was placed, there is nothing they can do. All I can do is write my experience to hopefully keep others from making the same costly & aggravating mistake. DO NOT BUY ANYTHING FROM THIS COMPANY! =:(
- by: Donna B
- 1 year ago
DO NOT BUT ANYTHING FROM THIS COMPANY!!!
I ordered $175 worth of shirts/a dress.
First, over 2 weeks after placing the order, I contacted them because I hadn’t received any shipping notification. They said, “1 of the items is on back order. Would you like us to go ahead & ship the rest?” I said yes. A couple weeks later I finally got the other items (they said they refunded for the no-longer-available item, but I never actually received the refund). Even though I followed their size charts, everything was too small. The dress was supposed to have a sparkly weave thru it, but in person it was just an ugly light brown color in the pattern. Nothing at all like was shown online (and I even went back online to look again). I went round & round with them trying to send them back to get larger sizes & was offered a ridiculous small amount instead to “just keep them” & finally after a few weeks got an address in Dubai to mail them all back. I paid $66.35 to mail them. I couple months later I contacted the post office to find out what happened to it, as I still had not received a refund. Yesterday, I got the package back from Dubai- it was UNCLAIMED!!! So I called my credit card company to dispute the charge. Because it has been so long since the order was placed, there is nothing they can do. All I can do is write my experience to hopefully keep others from making the same costly & aggravating mistake. DO NOT BUY ANYTHING FROM THIS COMPANY! =:(
- by: Linda
- 1 year ago
Poor quality, cheap shiny material, product is NOTHING like it looks in the pictures. Ordered 3 shirts for about $100.00. Sent customer service an email. Response was very quick. They offered me $18.00 for my inconvenience and said to keep the shirts. What a joke! Pathetic company. RUN!
- by: Mary G
- 2 years ago
SCAM! Do not order from this company. The clothes are NOT made in South Carolina as they say. They are made in China. My items arrived and they tried to cover the label from china but it was put on crooked, so I could see the writing. The items did not fit and they were made of a weird material without any label on them to know what the material was or how to wash. I was able to return but they haggled over the refund. Originally offering me a $60 refund. I finally got all but “freight” refunded which I’m disputing. They said that freight could not be refunded but that is not stated on their return policy page. SCAM, SCAM, SCAM! Buyer beware.
- by: Janis
- 2 years ago
I ordered four items from Deuyo, three dresses and a blouse, on August 2, 2022. Their website said that their products were made in the United States. I received the dresses in a plastic bag that had one label on top of te other. The plastic bag had Chinese writing all over it. The top label was addressed from a New York address to me but the one underneath was indeed from China to to a US address in New York. I followed the details of the tracking and saw its actual origin–China. The fabric content was not on the clothing or the name of the manufacturer or company, as required by US manufacturers or those selling in the US. The fabrics were cheap and made of recycled fabrics (according to the website). I requested a refund which they initially denied and then offered a partial refund. I reminded them that they were using false advertising and not doing business consistent with the laws of our country. They eventually relented and said they would give a full refund, which they eventually did after I returned the dresses to a New York address–at my expense– and waited several weeks. I do not feel comfortable wearing recycled fabric from a country whose standards cannot be known. I did not want the items in my home.
- by: Kathryn Erickson
- 2 years ago
I did not get ANY paperwork including customer number! After waiting over 3 weeks I received a bag with 2 tops from ONLINE SELLER 327 Lyons Ave Newark NJ 07112. One top is something I Have never seen before. The other one is a flimsy fabric and they are both size SMALL> I ordered size large. Lesson learned!!! Never order on line again. I am out $87.17. Scam Scam Scam
- by: Diane Rabe
- 2 years ago
I ordered 4 tops which did not fit and the sewing was of poor quality. I requested a return authorization as instructed. Instead of supplying a return authorization they offered me $25. After telling customer service that the offer was unacceptable, they made another offer and still didn’t supply the return authorization. The third time they sent an email with a return authorization and the following statement: “The best we can offer is $73. Our recieving warehouse is in Dubai. The shipping costs are too high to be worth the reward. If you insist on returning, you must pay the freight by yourself.” So either way I am out of the cost of the product since I will not see a refund for shipping. None of this was stated in their return policy for purchasing product out of the country. So unless you want to throw your money away, be wary of purchasing from this company!
- by: Dave C
- 2 years ago
DO NOT ORDER from this vendor … The products I ordered eventually arrived … but were very poor quality, mis-sized, and not at all matching the beautiful pictures on the website. Then when I tried to return, the merchant refused to pay for shipping and refused to provide a refund. I filed a fraud claim with my credit card, but the merchant simply responded saying that the products were as ordered. I got nowhere after countless emails with this vendor. This is a SHAM operation … do not fall for it.
- by: Monica Hughes
- 2 years ago
I saw this page and could not help myself with all the cute clothes. My three grand-daughters are going to be really up-set. They thought they were getting cute stylish clothes and been waiting forever now. We probably will not ever receive http://www.onecentss.com package’s. Boy oh boy am I up-set over heartless and dishonest people stealing and selling junk to hard working people who are just trying to save a few dollars. We get ripped off with a box full of crap from a discounted web-sight. Gee what’s next? Don’t shop on the internet unless you know they are for real… Learn from your mistakes and read the reviews. All these people are not lying and I feel sorry for them and myself. WE GOT SCAMMED!! Let the LORD handle them!!! Their time is coming when they’ll have to answer to GOD for their ugliness.
- by: Marilyn Melillo
- 2 years ago
This is a scam
- by: Marilyn Melillo
- 2 years ago
The same thing happened to me. Ordered three items on 9/6 have not received them as of today. After reading all the negative comments here, have no hope of ever them. Received my order and like all these women the clothes are awful. One was a 2x and l ordered a large. They ordered 15.00 in merchandise. Why would l want that when the clothes are awful. Don’t order from this company. Scam
- by: Casey Campbell
- 2 years ago
Where to begin with this company! Total scam! I ordered a dress in August 2022 but it did not arrive until 6 weeks later. When it finally arrived the material was thin and it was at least 2 sizes too large. I went by the size Chart listed online but the sizes were way off. When I tried to return the dress my request was denied. I paid almost $60 for this dress and now have to pay additional money for it to be altered because they would not return,
- by: Susan Foster
- 2 years ago
Would like to add that they removed my review that warned they do not exchange for size reasons, even if their sizing is off. That’s why they only show positive reviews.
- by: Susan Foster
- 2 years ago
As others have stated, wish I had found these reviews first. I also agree that I probably should’ve known better. My items didn’t come close to fitting at all and ordered my normal size. It appears to me, in their return policy that you can only return under certain conditions and not fitting is not one of those reasons. Scam indeed.
- by: Peggy Losey
- 2 years ago
I ordered on 8/29. Never got an email confirmation, checked my spam as well, but my credit card was charged. Don’t have my order number so cannot track it. Reviews said it took 1-2 wks to get there so was hoping it would be here in 3 wks for a wedding but guess I will be wearing my back up dress as it has not arrived yet. Beginning to wonder if there is a dress even made for me.
- by: Mary Sullivan
- 2 years ago
My story mirrors others’ experiences–long wait for items, ill-fitting & flimsy. Couldn’t return or exchange them. I’m blocked from corresponding with customer service emails. Filed complaints with FTC and attorneys general in Washington & California, but they won’t get my money back. Only recourse is to dispute charges with my credit card company.
- by: Ronda Churchill
- 2 years ago
The website stated that the clothing is made in the US, but it is not. The packaging on my items says made in China. I also am facing a battle to return my items as the fabric on all items ordered is very thin and sub standard. Their customer service is very slow in responding and is haggling with me over the return; seeing how much I will take to not return the items. I cannot find any way to leave a review on the items on the website or their facebook page. I believe this company is a scam and will not do business with them again. I may try to report them to the local Better Business Bureau and Attorney General. Buyer beware.
- by: R Serafine
- 2 years ago
I regret I ordered from this company and wish I had seen this web site and reviews long ago. Ordered two dresses for a banquet, it’s been weeks in my trying to find out where the dresses are. And on my credit card was a FOREIGN transaction FEE! Right then I knew these products weren’t coming out of South Carolina. I finally heard something, supposedly the carrier lost my order, do I want a refund. Let’s see how long that takes, if ever. I ordered from another company, a purse. Not until I saw a FOREIGN transaction FEE did I realize another scam. VERY annoyed to say the least. I’m no longer ordering anything on line unless it’s from a well known store like Macy’s, Pennys, Target. This company lies, steals, false advertisment.
- by: Kristine A Bowers
- 2 years ago
This is a SCAM. The dresses are not sized correctly. The fabric and construction is poor. No hems! Customer Support was terrible. They kept offering much less than the full price. Their website says, “Free Returns.” I paid. They said their headquarters were in Dubai. The clothing may have been made in Bangladesh or somewhere else in South Asia. The packaging was in Korean or Chinese. Took WEEKS to arrive. They keep erasing the reviews I give on their website that this is fraudulent.
- by: Beth Anderton
- 2 years ago
Received two dresses on 7/29/2022. Both were to be a Medium. One was a large, and the other at least a 2X. Tags on both stated M. Material feels like a paper type, substandard. As they don’t fit, I wanted to return them. It was advertised 30-day free return. Xborderecommerce.com was the email address I had. I emailed them and was referred to service@deuyo.com. Service@deuyo.com told me to keep the dresses. I replied no as I can’t give them $79.98 for dresses that don’t fit, so I can’t wear them. They replied they would give me $12. I replied no, I want a return authorization and full refund. They replied with an offer of $25. I replied no, want to return for a full refund. They replied $32 and the postage would be to expensive for them to pay, I would have to do so. I have my credit card company working on a dispute for me. Customers don’t buy their fraud. Stay far away!!!!!!!!
- by: Linda D Smith
- 2 years ago
I ordered two dresses. In the description, I could not find the fabric content. When they arrived they were a thin synthetic of some kind. I couldn’t move my arms. I went to the website and followed the directions for return. Quickly I got a message back offering me $30 to keep the dresses. I paid $65.72. Now I’m going to battle.
- - by: Ann Gore
  - 2 years ago
  Im not wasting anymore of my time or phyche !! Its a scam company and I wish I’d read thses reviews before ordering!!!!!!!!!!!!!!!! Live and learn.
- by: louise mckinnon
- 2 years ago
Ordered 2 dresses from Deuyo (a company which advertises FREE RETURNS WITHIN 90 DAYS). Received them 1 month later. One day after they were delivered I attempted to return them because they were way too large. It took a great deal of effort to locate a contact. They only have email no phone. They tried to offer me $15 to keep them. I requested a full refund. They told me I would have to pay postage….no free return! Shipment for return is over $60.00
I reminded them they advertise FREE RETURNS. They refused. I have to pay $62.00 for an $88.00 return.
Warning: Do not do business with this company.
- by: Edna Bailey
- 2 years ago
I ordered 2 dresses before reading this info. 1 dress fits good except it is way to
Long. The 2nd dress is to large
Even though they are same
Size. Can NOT find customer
Service number to return
NOT HAPPY WITH THIS COMPANY
- by: Martha Pearce
- 2 years ago
I ordered a dress from DEUYO AND I NEVER received my dress . The dress was Burgundy Abstract Black Print Side Pocket Midi Dress $43.99 /tax$58.98. I ordered my first dress in April, received it, I LOVED IT, it was white/flower, so I ordered another one in Burgundy! DID NOT GET IT
- by: SW Oldfield
- 2 years ago
I ordered 2 dresses and 1 shirt. None of them fit in the chest area and I ordered my usual size. The fabric on the shirt was downright weird. It felt silky but was definitely some sort of poly-something.
In any case, nothing fit at all and I decided not to exchange but to return the items and get a refund.
There ws no invoice or return instructions included, so I had to go back to my credit card to get some info.
Unfortunately, I have probably just thrown away $108. I doubt I will get back. Ordered from Facebook and I knew better than that. So, I will pursue it but do not have many hopes of reimbursement. I’ll report it if I do get reimbursed. What about Facebook and Instagram??? What sluts they are!!!!
- by: martha SHIRLEY mauer
- 2 years ago
i ordered 2 dresses a month ago and was charged. as of today i have not heard from the company, have not received my order and am unable to get any response. how can i get to contact anyone about my order.?????
- - by: Barbara Scherer
  - 2 years ago
  Call your credit card company and dispute the charge. I ordered 3 items none of which fit. They told me to return it to Dubai! That costs $77! This is a scam for sure. This was my first experience with them and will be the last. I’ve been back and forth via email with them and they insist it needs to be returned to Dubai. NEVER!
- - by: Marilyn Melillo
  - 2 years ago
  The same thing happened to me. Ordered three items on 9/6 have not received them as of today. After reading all the negative comments here, have no hope of ever them.
- by: Margaret Jeanette Tabony
- 2 years ago
This company is one that has many names, or at least shows the same clothing in many websites advertised on FB. Deuyo, according to the dress I received, makes VERY cheap dresses, clothing that looks like it came from a thrift bin. My dress had no accompanying paperwork, no return info or address, no label on the dress, and in other words, no way to track down the company to return it. I found the name Deuyo on my bank statement and looked up returns on their website. They CLAIM to make returns easy, but instead email me, trying to give me initially $8 refund if I keep the dress. After dickering with me, Deuyo offers me less than half the price of the dress, and says no more offers will be forthcoming. Plus I’ll have to send the dress back to Dubai.
Do NOT buy from this company! They’ll change their name next week anyway…..
- - by: Linda
  - 1 year ago
  This is exactly what just happened to me. The fabric is horrible. Sizing way off. It took one month for stuff to arrive.
  They offered me $90.00 of my $195.00 or else I would have to pay postage to Dubai.
  DO NOT BUY FROM THIS COMPANY
- by: LINDA
- 2 years ago
I purchased from these people and my product does not fit it is too small and I wanted a refund of my order and they have said they can only give 42.00 dollars back and my order is for 88.00 . If I want to return there warehouse is in India I would have to pay the potage back. I would not purchase from them again they will not stand behind refund of there orders.
- by: Linda Hutchison
- 2 years ago
I purchased 3 items and only one was what it was supposed to be. I tried for several months to get info on where I could return items for a refund, and they kept trying to tell me to keep the items and they would refund partial. Started at $18 for compensation. I said no I wanted an address to return for full refund then they came back with $28 refund saying it would cost too much to send items back and I would have to pay shipping. After months they issued a $52 refund for compensation and keeping items.
- by: Cynthia Nichols
- 2 years ago
my order was shipped to me weeks ago, but I haven’t received it yet. when can I expect it?
- by: Joann sullivan
- 2 years ago
I ordered a dress it went on my discover card sadly it was too small so I tried returning it no information with it so I found address on mail bag to california cost me $8,70 to return it about 2 weeks it was returned to me so mad I will never order again even looks somewhat different then the picture so in the end it cost me $50.oo any suggestions apparently fraud company
- by: Karol Saenz
- 2 years ago
My order has never arrived as it had a wron postage address on it. I am trying to follow up on it but havcing no luck. Whjat do y7u suggest
- by: DORIS BERMAN
- 2 years ago
THIS COMPANY IS DEFINATELY A FRAUD. ONCE YOU PAY FOR ITEM THERE IS NO WAY TO CONTACT THEM. NOT BY PHONE, EMAIL OR ADDRESS. DO NOT ORDER ANYTHING FROM THIS COMPANY. THEY ARE A FRAUD I HAVE TRIED FROM DAY ONE TO CONTACT THEM. WAS SENT A TEXT SAYING CONTACT THEM AT SERVICE@DEUYO.COM THERE IS NO EMAIL ADDRESS OF THIS NATURE. ONLY GOES TO WEB SITE FOR YOU TO DO MORE SHOPPING. FRAUD FRAUD FRAUD
- by: Beatrice
- 2 years ago
I believe this web Site is a Total Scam I have tried To get some results from CUSTOMER SERVICE and can NOT!!! this is the WORST!!
- by: carol mckinven
- 2 years ago
returning an item that does not fit is impossibile to return. They did’nt send me an email confirming my order number. My visa has been charged and I have no way to send the dress back. It is a scam. I would not order from them again.
- by: DEBRA BOECKX
- 2 years ago
I bought 2 dresses. They looked to be cotton but are only a very thin nylon type fabric. Very cheap looking. There is no way to contact anyone in service where they tell you to go. No way of reaching anyone for a return. They got me and I will not be buying online clothing in the future unless it is a company I know first hand info about. Shame on me! Please do not buy from this company, if they are even a company! You will be sorry!
- by: Renee Anderson
- 2 years ago
Site said it was a USA company. It took 3-4 weeks to receive. Material was below average. I followed their charts but everything was too small. Don’t order from them.
- by: Renee Anderson
- 2 years ago
Site said it was a USA company. It has a none Verifiable UK Address. It took 3-4 weeks to receive. Material was below average. I followed their charts but everything was too small. Don’t order from them.
- - by: Randy M Thorne
  - 2 years ago
  I’ve had problems trying to return items that were way too small and very cheap material. They said they were based in Dubai. Definitely not American.
- by: kathy ellis
- 2 years ago
I ordered 2 dresses on 5/2/22. USPS has not yet received the package to be sent to me. Today is 5/14/22. Haven’t seen a $79.98 charge on my credit card yet. Haven’t found a way to contact Deuyo.
- by: Marilyn Pittman
- 2 years ago
Terrible to work with. They sent the wrong dresses. I cannot get ahold of them and
they will not respond to my emails. I want to return them but afraid they will not return the money.
Any suggestions?
- by: Donna Ries
- 2 years ago
I received my order from Deuyo and one of the dresses was great, and the other was not quality fabric and was TOO BIG.

I have sent two emails requesting a RETURN AUTHORIZATION CODE, and have not received a response yet. I’m not happy with this company at the moment.

Beware!
- - by: Patti
  - 1 year ago
  I have dealt with this company. May first order was great I loved all three dresses I ordered and they all fit well. SO I ordered again. The 2nd order was a total nightmare. I emailed to no avail and then I actually messaged the company and actually talked to someone and was told that the cost of the return would be so expensive that even with a return code it wouldn’t be worth the return and they promised to return a 40% of the total cost. If I just kept the merchandise. And surprisingly they did do.
- - by: Terry Lehouillier
  - 2 years ago
  Terrible merchandise and poor customer service items costing $120 cdn and I’m offered a $36US refund. They keep telling me to keep these, why I would never wear. They don’t honour their guarantees so in my opinion this is a scam. Don’t waste your time or money.
- - by: Kelley Lomonof
  - 2 years ago
  I purchased 2 cheesy dresses that I wish to return. One way too big and one small. No response to three emails for returning the merchandise.
  DO NOT PURCHASE!!!
- by: Sarah
- 2 years ago
The sizes are off. 2xl would fit an American medium! Fabric quality is poor and designs are cheesy. 1 star at most. Delivery over 3 weeks.
- - by: Taunya Dyer
  - 2 years ago
  Took a long time to recieve… Not a US company…dresses were poorly made and low quality….impossible to return or contact company..lost my money to a scam operation!!